Contact us

Our Participant Services staff will be happy to answer any questions you may have related to your retirement benefits provided under the AFTRA Retirement Fund. You can reach our staff of qualified professionals in one of several ways:

Email
If you have questions, and would like to reach a Fund representative, you can  send an email to the AFTRA Retirement  Fund Participant Services staff securely.  In your message, include the reason for your inquiry, and the best telephone number and email to reach you. 

Do not include your date of birth and your Participant Retirement Identification (PRID) Number in your message.  If you are a registered portal user, sign in to the portal so the representative reviewing your inquiry has your  verified and preferred contact information.

Phone
To talk directly with a Participant Services representative, call us at (212) 499-4800 or toll-free at (800) 562-4690 from 9 a.m. to 6 p.m. Eastern Time Monday through Friday.
 
Office hours
General office hours are 9:00 a.m. to 5:00 p.m.
Walk-ins are currently unavailable.

Mail
To contact the AFTRA Retirement Fund by mail, please write to:

AFTRA Retirement Fund
261 Madison Avenue, 7th floor 
New York, NY  10016-2309

  • 2023 Earnings Statements Issued

    May 15, 2024, 11:58 AM by sh
    Summary: Performers are encouraged to review and verify the accuracy of information on their Earnings Statement upon receiving the statement in the mail. Review your earnings information online via the participant portal.
    Full story
     
  • The first pension payment of the New Year will arrive by direct deposit on Jan. 2, 2024

    Dec 22, 2023, 12:07 PM by sh
    Summary: The AFTRA Retirement Fund will be distributing the first benefit payment of the 2024 calendar year on Jan. 1, 2024, to ensure that the payment is applied toward your 2024 earnings. However, because of the New Year’s holiday, payments will be posted by the financial institution on Jan. 2, 2024.
    Full story