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Call center hours changed
As of September 8, our phone service hours are Monday through Friday, 8:30 am to 5:00 pm Pacific Time (11:30am to 8:00 pm Eastern Time).

Update to the Confirmation of Benefits Process
Visit our News and announcements page to read more.

Portal users are going paperless effective Feb. 24, 2026
Visit our News and announcements page to read more.

Retirement Plan changes effective Dec. 1, 2025
Visit our News and announcements page to read more.

New self-service tools are now available in the portal 2.0
Visit our News and announcements page to read more.

Call center hours are changing
Effective September 8, 2026, our phone service hours will change to 8:30 am to 5pm Pacific Time Monday through Friday.

Portal users are going paperless effective Feb. 24, 2026
Visit our News and announcements page to read more.

Retirement Plan changes effective Dec. 1, 2025
Visit our News and announcements page to read more.

New self-service tools are now available in the portal 2.0
Visit our News and announcements page to read more.

Address Verification Request
To verify your mailing address, click here to complete the address change form.

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If you have not received your personalized notice to create your account, you can send a message to the AFTRA Retirement Fund Participant Services staff securely by using our Help Center page .
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Update to the Confirmation of Benefits Process

Aug 6, 2026, 12:26 by Abraham Jauregui

The Confirmation of Benefits (Declaration) process is changing.
Full story
Going paperless for all registered portal users

Feb 11, 2026, 14:01 by sh

Summary: We are “Going Paperless” for a faster, more convenient communication method for registered portal users.
Full story